6 Ways to Increase Patient Reviews
Review sites play a very critical role in the selection of healthcare providers today. Most people searching for healthcare services trust the information they receive from their peers more than from any other source.
The trust extends to even consulting peer reviews before making huge medical decisions.
As more people take an interest in what other people have to say about your services, how do you get to maintain your online reputation and make the most of the online reviews?
Here are some of the best practices you can follow to generate more patient reviews and get new patients.
1. Familiarize Yourself With Review Sites
There are plenty of patient review sites out there. Some are industry-specific, like psychology Today, for mental health professionals, while others comprise a mix of every kind of medical review. However, you can sort out the reviews by your location, profession, and the type of insurance you accept.
The review sites you choose to focus on highly depend on your healthcare practice. Every platform has a unique method of evaluating and rating your services. Every platform comes with a guideline that can help you get started.
2. Claim Your Business on Review Sites
Review sites compile your business information from what is in the public domain, allowing patients to leave reviews about your practice regardless of whether you know it.
You should claim your business on every review site related to your practice. Only then can you make any necessary changes regarding your practice, such as your specialties and the types of insurance you accept.
3. Ask for Reviews Via Text
Regardless of the review site you are using, the best way to get more reviews is by asking patients through text messaging. Text messages have a very high read and response rate.
Using a text-based approach to ask for reviews helps you interact more with patients, collect more reviews, and rank better online.
4. Ask for Reviews Through Emai
Compared to text messages, emails have a low open rate. Still, it is a digital solution that many patients can use. It is quite effective since close to 77 percent of people decide to leave a review. Therefore, can you not say it is worth asking?
5. Link Your Online Listing from Your Website
Linking your website to an online listing helps to increase the number of potential patients to your website. They can easily become your clients as they see that you value customer satisfaction, and you are leading in reviews management.
It also helps you rank better on search engines. As a result, your reputation grows, allowing you to gain more patients.
6. Automate the Feedback Process
You should ask for patient reviews at the right time. To avoid sending messages at the wrong time, automate your texts and emails, and ask the patient for feedback. Through an automated text, you can ask for feedback a few minutes after the care. It helps to ensure that the process is straightforward.
Summing Up
It may seem like a complex task to manage your reputation and get more online reviews. However, you can make the most of online review sites by automating your request to get new clients. You can also compile information from review sites to better help in managing your location online.
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The Platform That Grows Your Medical Practice. Help your practice get found, chosen, connected, booked, and paid with less effort from your office staff.
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6 Ways to Increase Patient Reviews
Review sites play a very critical role in the selection of healthcare providers today. Most people searching for healthcare services trust the information they receive from their peers more than from any other source.
The trust extends to even consulting peer reviews before making huge medical decisions.
As more people take an interest in what other people have to say about your services, how do you get to maintain your online reputation and make the most of the online reviews?
Here are some of the best practices you can follow to generate more patient reviews and get new patients.
1. Familiarize Yourself With Review Sites
There are plenty of patient review sites out there. Some are industry-specific, like psychology Today, for mental health professionals, while others comprise a mix of every kind of medical review. However, you can sort out the reviews by your location, profession, and the type of insurance you accept.
The review sites you choose to focus on highly depend on your healthcare practice. Every platform has a unique method of evaluating and rating your services. Every platform comes with a guideline that can help you get started.
2. Claim Your Business on Review Sites
Review sites compile your business information from what is in the public domain, allowing patients to leave reviews about your practice regardless of whether you know it.
You should claim your business on every review site related to your practice. Only then can you make any necessary changes regarding your practice, such as your specialties and the types of insurance you accept.
3. Ask for Reviews Via Text
Regardless of the review site you are using, the best way to get more reviews is by asking patients through text messaging. Text messages have a very high read and response rate.
Using a text-based approach to ask for reviews helps you interact more with patients, collect more reviews, and rank better online.
4. Ask for Reviews Through Emai
Compared to text messages, emails have a low open rate. Still, it is a digital solution that many patients can use. It is quite effective since close to 77 percent of people decide to leave a review. Therefore, can you not say it is worth asking?
5. Link Your Online Listing from Your Website
Linking your website to an online listing helps to increase the number of potential patients to your website. They can easily become your clients as they see that you value customer satisfaction, and you are leading in reviews management.
It also helps you rank better on search engines. As a result, your reputation grows, allowing you to gain more patients.
6. Automate the Feedback Process
You should ask for patient reviews at the right time. To avoid sending messages at the wrong time, automate your texts and emails, and ask the patient for feedback. Through an automated text, you can ask for feedback a few minutes after the care. It helps to ensure that the process is straightforward.
Summing Up
It may seem like a complex task to manage your reputation and get more online reviews. However, you can make the most of online review sites by automating your request to get new clients. You can also compile information from review sites to better help in managing your location online.
Patient DM
Software
The Platform That Grows Your Medical Practice. Help your practice get found, chosen, connected, booked, and paid with less effort from your office staff.
Watch the Demo
Complete this form to watch a demo on the next page.
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We're passionate about helping your practice get found and chosen by patients. We know how hard it is to run a medical office staff so our platform can help you with everything from booking appointments to collecting payments.
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We're passionate about helping your practice get found and chosen by patients. We know how hard it is to run a medical office staff so our platform can help you with everything from booking appointments to collecting payments.
Copyright Patient DM 2021 - All Rights Reserved
We’re on a mission to build a better patient experience through technology
Copyright Patient DM 2021 - All Rights Reserved
We’re on a mission to build a better patient experience through technology