PLANS & PRICING

STANDARD

$197/mo.

  • 2 Way Text & Email Conversations
  • Google My Business (GMB) Messaging
  • Web Chat
  • Reputation Management
  • Facebook Messenger
  • Google My Business (GMB) Call Tracking
  • Missed Call Text Back
  • Text to Pay
  • Calendar
  • CRM
  • Opportunities
  • Email Marketing
  • Funnels
  • Websites
  • Workflows
  • Forms
  • Surveys
  • HTML Builder
  • Trigger Links
  • SMS & Email Templates
  • All Reporting
  • Triggers
  • Campaigns

PROFESSIONAL

$297/mo.

  • 2 Way Text & Email Conversations
  • Google My Business (GMB) Messaging
  • Web Chat
  • Reputation Management
  • Facebook Messenger
  • Google My Business (GMB) Call Tracking
  • Missed Call Text Back
  • Text to Pay
  • Calendar
  • CRM
  • Opportunities
  • Email Marketing
  • Funnels
  • Websites
  • Workflows
  • Forms
  • Surveys
  • HTML Builder
  • Trigger Links
  • SMS & Email Templates
  • All Reporting
  • Triggers
  • Campaigns

PREMIUM

$497/mo.

  • 2 Way Text & Email Conversations
  • Google My Business (GMB) Messaging
  • Web Chat
  • Reputation Management
  • Facebook Messenger
  • Google My Business (GMB) Call Tracking
  • Missed Call Text Back
  • Text to Pay
  • Calendar
  • CRM
  • Opportunities
  • Email Marketing
  • Funnels
  • Websites
  • Workflows
  • Forms
  • Surveys
  • HTML Builder
  • Trigger Links
  • SMS & Email Templates
  • All Reporting
  • Triggers
  • Campaigns

Patient DM

Software

The Platform That Grows Your Medical Practice. Help your practice get found, chosen, connected, booked, and paid with less effort from your office staff.


Watch the Demo

Complete this form to watch a demo on the next page.

How to Modernize Your Patient Cycle

The only constant thing is change, so patients expect their healthcare providers to keep up with the pace of technological changes. Patients bank on their physician to deliver modern healthcare without compromising thoroughness and quality.


With the pandemic still raging, patients are looking for technology solutions that will:

Provide fewer pain points

Make the process easier

Optimize self-service options

Provide a personalized experience

Be convenient by reducing friction at every step

Healthcare providers have to do all that without a drop in the standard of care. In a webinar between Craig Kartchner (Associate VP, Marketing and Customer Experience, HonorHealth) and Craig Daly (VP, Healthcare Solutions, Podium), they highlighted five steps any healthcare facility can take to modernize their patient cycle.

1. Scheduling appointments

You must understand your patient behavior. The guests in the webinar note that 60% of new patients come from online searches. Moreover, patients don’t want to waste time looking for solutions. They want a way that will:

Quickly navigate your website

Avoid downloading apps

Make booking appointments faster and easier

If you fail to provide quick and painless solutions, they will move to your competitor. Convenience is the overriding factor in the modern healthcare setting, not doctor-patient relationships.

2. Visibility

Speaking of online searches, patients are increasingly using Google to find healthcare service providers. To get a piece of the pie, improve search engine optimization (SEO) on your website to ensure you remain relevant in Google searches. Capitalizing on SEO will improve your chances of staying visible and improve convenience.

3. Patient care

Now that you have the patient, recent trends show that’s not the end of the technological journey. The pandemic has restricted facility visits to only emergency cases. That has cut down patient-physician interaction to phone calls and video calls. Because of the convenience this method offers, this trend will continue well into the future.

4. Billing

Medical bills surprised 91% of the patients who received them in 2019. Paper mailed bills are not transparent. Digitizing billing places the entire process in a centralized place, ensures transparency, reduces surprises, and improves convenience. That means:


Faster payments

You will have fewer complaints

Billing and financial information is accessed faster and conveniently

5. The follow-up

After all that, you must make the follow-up since 75% of patients expect it within 48 hours. You can place critical information, like appointment reminders, in your patients’ hands through personalized means such as text.

Patient DM

Software

The Platform That Grows Your Medical Practice. Help your practice get found, chosen, connected, booked, and paid with less effort from your office staff.


Watch the Demo

Complete this form to watch a demo on the next page.

About Us

We're passionate about helping your practice get found and chosen by patients. We know how hard it is to run a medical office staff so our platform can help you with everything from booking appointments to collecting payments.

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Contact Information

478-215-6222

About Us

We're passionate about helping your practice get found and chosen by patients. We know how hard it is to run a medical office staff so our platform can help you with everything from booking appointments to collecting payments.

Contact Information

1041 Sherwood Drive Athens GA 30677

478-215-6222

Copyright Patient DM 2021 - All Rights Reserved

We’re on a mission to build a better patient experience through technology

Copyright Patient DM 2021 - All Rights Reserved

We’re on a mission to build a better patient experience through technology